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Shipping & Returns

Delivery

We only ship within New Zealand.

We use New Zealand couriers for small parcels and Owens Transport for large parcels.  No P.O Box Deliveries.  Delivery is within 2-3 days.

Cancellations

The Customer may not cancel or vary an order once it has been placed or confirmed unless the Seller agrees verbally or in writing to the cancellation or variation.

Returns and Refunds

The Seller may in its discretion accept goods returned in return for a credit and will not be bound to provide a cash refund, but only if the Customer return the goods to the Seller within 14 days of having accepted delivery of the goods. The Seller will charge a handling fee for goods returned and such a charge will be deducted from any money to which the Customer may be entitled.